Customer loyalty is hard to earn and even harder to keep. That’s why we go the extra mile to understand your business needs. From trend reports to dedicated account consultancy, we use creative story-based reward campaigns to entice new customers and retain the ones you already have.
Using digital gift cards to reward and incentivise customers in real-time can turn a window shopper into your biggest fan. Our unique business insight, combined with SEO, PPC, Design and Branding teams, means we act as a customer-centric incentivisation portal - all backed up by data, insights and tested strategies.
Digital means one thing: seeing and tracking eGift card campaigns in real-time. 24-hour access to campaign performance will set your brand apart from the competition. Our custom technology platform means you can track redemption rates, KPIs and ROI; adjusting outputs in line with live data trends.
We take a transparent approach to everything that we do. Our unique platform - created in partnership with your brand - is designed to deliver a seamless customer journey; minimising customer queries and providing a great experience. Our strength is our integration. From budget management to better engagement with your customers, we make reward strategies work for you.
Broadband Genie has been using GiftCloud for over 3 years and we couldn't be happier with the results. Their solutions and account management has provided the perfect platform for us to make our voucher system a unique selling point to providers, gain numerous market-leading exclusives and drive huge incremental growth. This is illustrated by the fact we delivered a record number of vouchers to Broadband Genie customers in 2019, an achievement which wouldn't have been possible without Giftcloud's support.Head of Commercial and Partnerships
Giftcloud and AWIN exceeded our expectations with their proposal and really pushed the boundaries on traditional placements with a highly structured plan to deliver on all of our KPIs. Following various commitments, the implementation and execution of the campaign was subsequently very tightly managed and everything was delivered as promised with some impressive results. As a result, we continue to drive more and more campaigns through these channels.Online Marketing Manager
Giftcloud provide us with a flexible service with a very simple and user-friendly customer experience, whilst increasing our visibility on fulfilment and our ability to manage customer queries quickly and effectivelyHead of Acquisition
OVO began working with Giftcloud in 2016. Since then we have run campaigns across friend referral, gestures of goodwill and staff rewards. Working with a digitally-focused company like Giftcloud has provided us with an excellent customer-service focused platform, that minimises customer issues and provides an outstanding user journey. Over the last year, we have been able to offer a wide variety of rewards to our customers with reliability and ease.Senior Marketing Manager